1. Jon Okulicz T/A Epic Win PT (ABN 48 198 905 509) (collectively referred to as Epic Win PT or our or we) is in the business of providing services in connection with gymnasium, personal training, massage therapy and physical services (Services).
2. This Privacy Policy sets out the policy of Epic Win PT with respect to the way in which we collect, use, disclose, store, secure and dispose of Personal Information (as that term is defined in the Privacy Act 1988 (Cth) (Act)) about our customers, franchisees and employees including through our website at epicwinptc.com.au and other online or digital platforms (including via any applications developed or operated by Epic Win PT) (Online Platforms).
3. Epic Win PT is bound by the Australian Privacy Principles set out in Schedule 1 of the Act. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at oaic.gov.au.
4. Epic Win PT is dedicated to ensuring that personal and sensitive information is gathered with respect to the individual and aims to exercise the highest standard of care in preserving privacy of information in all areas of operation.
5. The information about individuals’ health collected by Epic Win PT is handled in compliance with applicable State and Territory health records legislation.

Collection of Personal and Sensitive Information

1. For the purposes of this Privacy Policy, “Personal Information” is defined under the Act and characterised as being information or an opinion about an individual whose identity is apparent or can reasonably be ascertained from that information or opinion. “Sensitive information” is information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, membership of a professional or trade association, membership of a trade union, details of health, disability, sexual orientation or criminal record.
2. The types of Personal Information generally collected by us include your name, address, gender, date of birth, mobile and telephone numbers, e-mail address, credit card or bank account details, occupation and employer, driver’s licence number and emergency contact details. We may also collect your location data through our Online Platforms if you choose to enable this service. Personal Information is also collected when individuals provide business cards or other documentation to us containing such Personal Information, including completion of a Membership Agreement and a Health Questionnaire. Personal Information also includes information we collect in the course of providing the Services to individuals and via external communications.
3. We may also collect behavioural and/or statistical information about individuals or businesses in connection with the Services.
4. The types of Sensitive Information generally collected by us includes (but is not limited to) information relating to health information, health issues or any disabilities that are necessary to properly advise you about fitness training (including your height, weight, and any other health details you provide us, such as body scan/composition results). The types of health-related information include medical history, whether individuals are using medication, smoke or are pregnant and other health related information. We will obtain consent as necessary to collect Sensitive Information.
5. Other Sensitive Information that may be required to be collected by Epic Win PT may include health, immunisation, vaccination or other health information which ensures we are able to comply with our legal obligations or risk assessments. This includes, but is not limited to, obtaining vaccination and immunisation records or information in respect of and in response to any pandemic or epidemic where government regulations or public health orders apply to the provision of Services.
6. Without limiting the way in which we may collect your Personal Information, this will generally occur in association with your use or utilisation of the Services (including through your use of our Online Platforms), if you make an enquiry about Epic Win PT (either online, via telephone or at an Epic Win PT club) or via generally dealing with us directly. We may collect your information directly from you or from other third parties in certain circumstances (including Epic Win PT).

Use of Personal and Sensitive Information

1. Any Personal or Sensitive Information that we collect about individuals will be used and disclosed by us to provide the Services required or otherwise to enable us to carry out our functions.
2. We also collect your Personal Information so that we can carry out the following actions:
   • to communicate with you, including about our Services and offers which might interest you;
   • to provide you with information;
   • to process payments by you or to you in connection with our Services;
   • to create accounts, tax invoices or receipts (electronic or otherwise);
   • to provide your Personal Information to third parties in order to them to supply some aspect of the Services;
   • to consider and respond to communications or complaints made by you.
3. Epic Win PT will disclose Personal Information to third party business partners such as contractors when they provide services to Epic Win PT that are consistent with the terms of this Privacy Policy. When we outsource or contract out specific support services, our contractors may access individuals’ Personal Information. It is important to note that all our contractors are subject to strict confidentiality obligations. We take great pride in operating only with reputable business partners.
4. Personal or Sensitive Information that is in our possession is not a subject to rent, sale or any other disclosure to any other company or organisation, except where otherwise lawfully permitted under this Privacy Policy or without prior consent of individuals where that consent is required by law.
5. Epic Win PT will disclose Personal Information if it is under a legal requirement to do so (for example, under a court order, or if required under legislation), or if an authorised request is made from a law enforcement agency.
6. Otherwise, we will only disclose Personal Information with the consent of the relevant individuals. If consent is obtained, we may provide Personal Information to Epic Win PT’s personal trainers to assist customers to improve their fitness and wellbeing, in addition, trainers can advise customers which fitness programs are suitable for them. If personal trainers are contractors (rather than employees), their contracts with us require them to keep Personal Information confidential.